Last Updated: August 15, 2023

1. Introduction

At Pryanaya Muka ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pryanaya-muka.com, including any other media form, media channel, or mobile website related or connected to it.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

Personal Data

We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, register on the site, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. You may be asked for, as appropriate:

  • Name
  • Contact information including email address and phone number
  • Demographic information such as postal address
  • Payment details (when booking services)
  • Travel preferences and requirements
  • Passport details (when necessary for booking international travel)

Non-Personal Data

We may also collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include:

  • Browser name
  • Type of computer or device
  • Technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized
  • Other similar information

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To provide and operate our services
  • To improve customer service
  • To personalize user experience
  • To process payments and complete transactions
  • To communicate with you about bookings, services, and updates
  • To send periodic emails regarding your booking or other products and services
  • To improve our website, products, and services
  • To administer a contest, promotion, survey, or other site feature

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about the cookies we use, please see our Cookie Policy.

5. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

All payment transactions are processed through secure gateways and are not stored or processed on our servers.

6. Third-Party Disclosure

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

If you wish to be informed what personal information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

9. Children's Privacy

Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

Pryanaya Muka
32 Regent Street
London, SW1Y 4QP
United Kingdom

Email: [email protected]
Phone: +44 20 7123 4567